Questions!


Q: Are there extra fees for larger list sizes?
A: No. Your cost remains the same regardless of the size of your subscriber lists.
 
Q: Can I create more than one autoresponder with my account?
A: Yes. You have 4 autoresponders included with with your account. if you need more they can be purchased for $4.95 each.
 
Q: Can I import my current list to my new autoresponder?
A: In order to ensure compliance with anti-spam regulations we do not allow importing of subscribers.You Can send the link to your new subscribe form to your existing list.
 
Q: Is my personal information protected with your company?
A: Any personal information that you provide to any of our businesses are privacy protected. Your information will never be shared or sold to anyone!
 
Q: How much does Pro membership cost?
A: Pro membership at Direct Respond email solutions is $9.79 USD Monthly.
 
Q: What is your refund policy?
A: Your Pro membership is a subscription to access our services for a period of 1 month.
You may cancel at any time and you will still have access for the remainder of your subscription.
Due to the admin costs of setting up your new account and the low price of membership,refunds are not available.
No refunds on advertising once your ad begins to run.
 
Q: How do I cancel my subscription?
A: To cancel your subscription simply submit a support ticket with your full name and the last 4 digits of the credit or debit card you used to subscribe with and I will cancel your subscription.

If you have questions not covered here please contact us.
 
Thanks for choosing Direct Respond email solutions,
Ed Forshaw
Owner/Admin